Privacy Policy
Last Updated: May 16, 2026
At NexaFit, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase, sign up for our newsletter, or contact us for support. This may include:
- Name and contact information (Email, Phone, Address)
- Payment information (processed securely through Peach Payments)
- Order history and preferences
- Device and browsing information via cookies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send updates regarding your order status
- Improve our website and product offerings
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell your personal information. We only share data with trusted third parties necessary to run our business, such as:
- Payment processors (Peach Payments) for secure transactions
- Courier services for delivery of your products
- Cloud service providers (Supabase) for secure data storage
- Analytics and marketing platforms (Google Analytics, Meta) to help us understand website traffic and deliver relevant advertisements, subject to your cookie consent.
4. Your Rights
Under POPIA, you have the right to access, correct, or request the deletion of your personal information. If you wish to exercise any of these rights, please contact us at info@nexafit.co.za.
5. Security
We implement industry-standard security measures to protect your data. All payment transactions are encrypted and processed through a secure gateway. We do not store your credit card information on our servers.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@nexafit.co.za.